Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Orion Prestige Hire Ltd ("we", "us", "our") collects, uses and protects personal information provided by visitors to orionprestige.co.uk and persons who engage our hire services.

Who We Are

Orion Prestige Hire Ltd, Company Number 17211573, registered in England and Wales. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Email: info@orionprestige.co.uk

Information We Collect

We may collect the following personal information:

Name, email address, telephone number — provided via our enquiry form or direct correspondence
Driving licence details and DVLA check code — required to verify eligibility prior to hire
Payment and billing information — processed securely through our payment provider
Vehicle use data including GPS tracking data during the hire period
Communications records — emails, messages or notes from phone calls

How We Use Your Information

We use your personal data to:

Process and manage your hire booking and related communications
Verify your eligibility to hire our vehicles (licence checks, endorsement history)
Comply with our insurance obligations
Monitor vehicle use during the hire period via our tracking system
Respond to enquiries and provide customer support
Comply with legal obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your data on the following legal bases: performance of a contract (hire agreement), compliance with legal obligations, and legitimate interests (vehicle security and fraud prevention).

Data Retention

We retain hire-related records for 7 years in line with HMRC requirements and our insurance obligations. Enquiry data from non-customers is held for up to 12 months.

Your Rights

Under UK GDPR, you have the right to access, correct or delete your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us at info@orionprestige.co.uk.

Cookies

Our website may use cookies. See our Cookie Policy for details.

Changes to This Policy

We may update this policy from time to time. The current version is always available at orionprestige.co.uk/privacy-policy.

Contact

For any privacy-related queries: info@orionprestige.co.uk or write to us at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.